Because of the Internet and big-box stores, we get access to a lot of information, products and services, thus giving us more choice and freedom. While this sounds great, it isn’t always. Since we have more choice, choosing anything gets…
“They toured me through some of the ‘new’ JC Penney stores. I closed my eyes and realized this is a great department store… if it was 1995.” It’s a pretty bad thing to say about a store. And it’s not just…
Why does history continue to repeat itself? And, more importantly, why don’t we learn from the past to solve our current and future problems? It’s a question I ask myself regularly but find impossible to answer. I wrote about putting the…
“Today’s shoppers want to be entertained. Niketown is theater. And for retailers, that’s the key to the future”. You might think I pulled this quote out of a recent newspaper discussing the success of Niketown versus the trouble many retailers…
I read an interesting article the other day. Albert Heijn, the largest supermarket franchise of the Netherlands is busy developing a new strategy for selling groceries online. To date, online grocery delivery services are generally more expensive and aren’t viewed…
