retail

“We’ve lost our tolerance for complexity”

Benjamin Feenstra
February 6, 2012February 3, 2012
analysis

Because of the Internet and big-box stores, we get access to a lot of information, products and services, thus giving us more choice and freedom. While this sounds great, it… Read More »

“A great department store… if it was 1995”

“They toured me through some of the ‘new’ JC Penney stores. I closed my eyes and realized this is a great department store… if it was 1995.” It’s a pretty bad… Read More »

Apple glass staircase

Benjamin Feenstra
January 28, 2012January 28, 2012
architecture

History, we know, is apt to repeat itself

Benjamin Feenstra
January 12, 2012January 10, 2012
analysis, architecture

Why does history continue to repeat itself? And, more importantly, why don’t we learn from the past to solve our current and future problems? It’s a question I ask myself… Read More »

Put the fun back into shopping

Benjamin Feenstra
January 9, 2012January 5, 2012
analysis, architecture

“Today’s shoppers want to be entertained. Niketown is theater. And for retailers, that’s the key to the future”. You might think I pulled this quote out of a recent newspaper… Read More »